Susan cares for her parents

Financial support from IET Connect helped Susan, from Cambridge, take care of her parents.

You hear stories about other people’s parents getting frail and needing care. But until you’re in that situation yourself, you don't realise how deeply dispiriting and stressful it can be.

"When my father was suddenly incapacitated and confined to bed, my mother had already been diagnosed with dementia. My main challenge at the time was funding the support they needed. It was the wish of both my parents to remain in their own home. They were rapidly spending all their savings on healthcare and I was becoming increasingly desperate about how we’d manage the situation financially over time.

I was sorting my father’s correspondence when I saw something about IET Connect – as a professional engineer; he had been a member of IET for years. I decided to call the helpline.

Turning a corner

"The woman, who answered, was immensely sympathetic. When she said ‘I think we can help you’, I could hardly believe it. It was the first positive thing I’d heard during such a difficult time. The financial support they provided to pay for my parents’ care was desperately needed, but just to be listened to, and receive such kindness, made the biggest difference. 

I believe that if we hadn’t had the help from IET Connect, my health would have broken down from the strain of managing my parents’ situation on top of holding down my full-time job and looking after my own family. Talking to them was such a hugely significant factor in turning a corner. I finally thought, ‘Maybe we can manage this after all’."

Contact us today to find out how we could help you.

I’d say to anyone, put aside any preconceived ideas about asking for help and give IET Connect a ring.
They offer support in such a respectful and dignified way, they’ll do their very best to help you.


When I first heard the words ‘cerebral palsy’, it didn’t sink in. I didn’t even know what it was. Our son, Thomas was just 20 days old at the time. He’s three now, and the cerebral palsy means he can’t sit, stand or walk independently.

It was really straightforward to apply to IET Connect. It was so refreshing to talk to someone who got what we were striving for and wanted to achieve. I don't know where we’d be without IET Connect – we’d definitely be struggling.

Find out more about Jo and Thomas

"Martha is quadriplegic. She is deafblind, breathes through a ventilator and is fed through a tube. She spent the first two and a half years of her life in Bristol Children’s Hospital.

We heard about IET Connect when a postcard came through the door. We've always paid into the benevolent fund, naively thinking it was more for retired engineers. Something triggered me to call the number on the card and it was so lovely to speak to someone who wanted to help."

Find out more about Kim and Martha