Getting in touch

Asking for help can feel difficult whether it’s for yourself or a family member and we understand that. So if you are a current or former IET member, their partner or carer, please get in touch however large or small the problem may seem. It could be the first step towards making life better.

Due to a systems update, our voicemails have been deleted. If you left a voicemail for us over the weekend, we haven't received it. Please do call us or email us again. We apologise for the inconvenience.  

For all IET Connect enquiries, please use the contact details below.

Phone: +44 (0)20 7344 5498

If you have an urgent enquiry, please ring us. Our helpline is open 09.00 - 17.00 UK time, Monday to Friday.


We aim to respond to emails within three working days.  If possible, please leave a daytime contact number so we can get back to you by phone.


Need to ask a question about your IET membership?

If you are having problems paying your IET subscription online, want to discuss membership fees, find out about IET scholarships, or have any questions relating to your membership of the IET or professional registration, please contact the IET membership department directly.

Call 01438 765 678 or contact via the IET website using the link below.

Contact the IET membership department


T: +44 (0)20 7344 5498

09.00 - 17.00 UK time
Monday - Friday